Audi Centre Parramatta

I had the pleasure of purchasing my new Q2 through Jay Park. He was very helpful and lovely to deal with. He was accommodating through all steps of the transaction and very understanding. When it came to my pick up date, Jay showed me all the features of the car to ensure my first drive was an enjoyable one. I highly recommend Jay, Carly and the team at Audi Parramatta. They are true professionals and I wish them all the best.

I have been using Audi Centre Parramatta for probably longer than 12 years, being on our 5th Audi. Frank has a wonderful sales team that will look after you and Mark in service runs probably the best Audi Service Centre in Sydney. His service advisors are wonderful to deal with and always try their very best to resolve all your issues promptly. Would not go anywhere else.

Truly a great experience at Audi Centre Parramatta. Steve Hogan is such a nice and helpful gentleman. So is Sammy. They are always trying to make sure everything is perfect for the customers. Bought a pre-owned car here and they would fix/repair every damage for you. Looking forward to collect my car now. Strongly recommend this place if you are looking for an Audi.

The response from the dealer was very quick. I was contacted by Steven Hogan in a few minutes after I submitted my details through the car sales website. Steve was polite, he did explain a couple of things that were not available in the car which I really appreciated. He was always there when I needed any further information on the car and it's status. Negotiation was handled very well. I had a deal with Steve in about 5-10 minutes. I had a few issues with the car when I rcvd the car in QLD. I contacted Steve and he replied to me within an hour of my email with a very positive and accepting attitude. I have not experienced that from car dealers in the past so a five-star rating (or even a 10 star if it is possible) for Steve on that. He approved my repairs straight away and the car is being looked after. Overall, I have been looked after very very well by Steve Hogan. I highly rate his customer service. Many thx Steve for being a really really great professional to work with. I am honored to be served by you. Thx again. Finance : I spoke to Stefanie for finanace. She explained to me that she was new to this dealership but she was very good with her stuff. She was always available to discuss all the issues and points in the finance application, got things approved very quickly, and responded to emails in a timely manner. A big thanks to her for her professionalism, care, and helping attitude. Fiver-star service from the business manager as well. I would like to pass my regards to Audi for having such high standards of customer service and having such a wonderful bunch of professionals. Update : 06/01/2022 : Audi SQ5 Purcahse : Mother nature made me cross paths with Steve Hogan again for purchase of another Audi. And Steve has gone above and beyond expectations again. Wonderful service, great dealing and professionalism, always accomodating. Vince was great in finance, everything was sorted in a few hours. Once again, 10 stars for both. Keep up the good work guys. It ha sbeen a pleasure dealing with you and I would highly recommend you to nayone seeking to buy any Audi.

"I recently had the pleasure of working with Frank and Steve Hogan at the Audi Centra Parramatta, and I couldn't be more satisfied with the service they provided. Their expertise and friendly approach made my car-buying experience exceptional. They went above and beyond to ensure I found the perfect Audi, and their attention to detail was impressive. A big thanks to Frank and Steve for making this process smooth and enjoyable!"